FAQ

Frequently Asked Questions

Shipping

How long does shipping take?
Orders are typically processed within 1-3 business days. Shipping times vary by location and carrier.

Do you ship internationally?
We only ship within Canada and the United States at the moment. Please note that customs duties and taxes may apply.

Orders

What is the minimum order amount?
Please check our store for current minimum order requirements. Free shipping is available for order over $150 but the customs will have to be paid by you

Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email.

Products

What bead sizes do you carry?
We specialize in Miyuki Delica 11/0, Miyuki seed beads and carry a wide range of colors and finishes. New products will be added as we go along

Are your beads genuine Miyuki?
Most of my beads Miyuki beads are authentic. I do also carry Crystal lane, Cylin  and John Bead Czech which will be available on the website the next few weeks

Returns & Exchanges

What is your return policy?
Please review our return policy page for full details on returns and exchanges.

Due to the packages not being sealed, there will be no returns accepted and each order will be tracked